Explore what you're curious about!
Welcome to our FAQ page, where you'll find everything you need to know about shopping with us. From shipping to returns and rewards programs, we've got it all covered. View the answers to your most frequently asked questions and shop with confidence!
Frequently asked questions
How does food service work?
You can order daily, weekly, or monthly; you can also take advantage of our 3 or 6-month subscription options.
You can choose meal boxes specially prepared for you by our chefs.
You can store your meals in the refrigerator and enjoy them by heating them in just 5 minutes.
Your orders are delivered on your chosen delivery date.
What are your prices?
We offer different options depending on how many people you are ordering for and your weekly meal preferences.
Moreover, you can order at a more discounted price with surprise campaigns.
Be sure to check our campaigns page.
You can find prices for meal boxes and meals for each option.
Can I create my own menu?
Yes! With the Choose & Mix Menu, you can create your meals entirely according to your own taste. If you wish, you can also choose special menu boxes carefully prepared for you by our chefs every week.
When are the meals delivered?
Your meals are delivered to your door every week. The delivery day may vary depending on your postal code. However, you can be sure that you will receive fresh meals every week.
Can I pick up my meals at my work address?
Yes, you can have your meals delivered to your workplace.
You can use your workplace postal code as your primary delivery address, or add a secondary delivery address.
What is the expiration date of the meals?
The expiration date of our meals is indicated on the label on the packaging. After delivery, your meals will remain fresh in the refrigerator for 10 days.
Couldn't find the answer to your question? Ask us your questions!
We're happy to answer all your questions, so feel free to contact us directly. We'll respond within 24 hours.
